Good afternoon, I have taken were several occasions and for the same concept as the famous claim costs in the same month, I copied the letter that you said to claim, and take it to Banco Santander, according to my surprise the director tells me that it was legal because I charged for the card and the overdraft account, then I told him, who was a customer since 2008, and when I say high in the branch to notify you that I charged between 5 and 10 of each month, and he said he had no problems, according to her was not the principal, to what I I answer that because then there a few months that I was not charged and others until I return, and tells me I fucks good documents and tells me to wait, because it will give me an internal document from the bank to making the claim, to which I say no and give me the book of complaints, it gets a little nervous and I said that, what I was charged to expense claim is legal and that I charge each 3 days for having the account in the negative, and visa card, then I say no because I understand the interest charge of visa as this month and over 93 euros of expenses claim, it tells me my phone and my email to make contact with me, which I give them, so not going to happen I'm waiting, but that Digistar if present as other people, with dni. and photocopy of the movements of the account since 2008. so now have to wait, and last for not much longer, that's fine as I did thank you very much.
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