Conversations with bank employees
Whenever I meet with a bank tried to draw him out on his morality, and how to internalize all the abuses they commit. Here are some examples all absolutely true and first hand Wednesday, February 16, 2011
How To Make A Dunebuggy Out Of A Lawnmower
-employee of Caja Madrid, I asked if customers complain, and very proud of me says that it applies a system that is tell customers to put their complaints in writing and as most can not write properly as well take them off of him. Worked in an office of a district of Madrid humildde. Bank
-Counselor, I note that a board is discussing whether it would start charging the maintenance of accounts. After discussing whether it was legal or not, this adviser stood up and said "do not care if we can charge whatever they want, because nobody will protest." Employee
-Banesto, I confess that "lied and cheated in his life when he was working in an office of Banesto. He now works at the plant. BBVA-Employee
, I called to confirm the return of overdraft fees improperly charged to a client of mine. I ask the reason for the return and tell me that because they are "unreasonable." We insist, and ask if they charge fees that "undue" is like stealing customers, and he says yes, I have reason, but he does not steal for himself, but for the bank. Le I say it is also responsible for the theft, and he remains silent. I wonder if these fees are charged to other customers, and I say yes, but others do not complain. Very nice. BNP
-Employed; Very satisfied she tells me that along with a boyfriend who had years ago, was dedicated to duplicating orders to purchase securities. The scam was simple: if a client of the organization gave an order to purchase securities from one day to another, her boyfriend gave another order the same number of shares. The next day was awarded to groom the best value purchase price and the highest customer. It seems now it can no longer do, but ten or twelve years ago it was possible.
Is it ethical bank? Comment
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